Privacy and Data Protection Policy

1. Introduction This Privacy Policy aims to clarify the processing of personal data carried out by Recanto dos Pássaros e Alquimia Hospedaria Zen, in accordance with the General Data Protection Law (LGPD) – Law No. 13.709/2018. By using our services, you agree to the collection and use of your information as described in this policy.

2. Collection of Personal Data We collect the following user information: – Full name – Email – Phone number – Address – Payment information (for bookings or purchases) – Browsing data, such as cookies and IP address

3. Purpose of Data Processing We use personal data for the following purposes: – To process and manage bookings or requested services. – To communicate with customers regarding confirmations, updates, and offers. – To comply with legal and regulatory obligations. – To improve our services and user experience.

4. Data Sharing Your personal data may be shared with: – Third-party service providers (payment platforms, digital marketing companies, etc.), exclusively for the purposes described. – Legal authorities, when required to fulfill legal obligations.

5. Data Security We implement security measures to protect personal data from unauthorized access, loss, or disclosure. However, we note that no data transmission over the internet is 100% secure.

6. Rights of Data Subjects Under the LGPD, you have the following rights regarding your data: – Access: Request information about the personal data we process. – Correction: Request the correction of incorrect or outdated personal data. – Deletion: Request the deletion of your data, unless required by law to retain it. – Portability: Request the transfer of your data to another organization. To exercise your rights, please contact us at [contact email].

7. Use of Cookies We use cookies to enhance the user experience on our website. You can manage or disable cookies directly in your browser settings.

8. Data Storage and Retention Personal data is stored for [retention period], as necessary to fulfill the purposes described or as required by law.

9. Changes to This Policy This Privacy Policy may be updated periodically. We recommend reviewing this page regularly to stay informed.

10. Contact If you have any questions or would like to exercise your rights related to your personal data, please contact us: Email: alquimiahospedaria@gmail.com Phone: +55 71 987990700